FAQs – Residential Support Program
What is the process for admission?
- A phone intake assessment is conducted with each client prior to admission including collection of needed documents.
- If a fit for our program, we will schedule an admission date.
What is included in the Residential Support Program?
- Two one-hour sessions with assigned behavioral therapist per week
- One family therapy session per week
- Weekly appointments with program psychiatrist
- 5+ weekly psycho-educational groups
- 14 staff-supported exposure and response prevention groups (2 hours each)
- 24-hour support from our residential counselors
- Room and board including food
Do you accept insurance?
We do not accept payment from third party providers (e.g. insurance or loan companies). However, our families can contract with SJ Health Insurance Advocates, a company that assists families in receiving reimbursement from their insurance companies (reimbursement varies based on individual’s plan/policy) for a small fee. Please contact us at should you have any additional questions regarding the insurance reimbursement process.
Click here for more information about SJ Health Insurance Advocates and insurance options.
What forms of payment do you accept?
Cash, check, or credit cards are appreciated at the time of service. Clients are responsible for all fees.
How long does your Residential Support Program last?
Average length of stay is 1-3 months.
What kind of follow-up do you offer for those who complete your Residential Support Program?
Different options include:
- Individuals in the Houston area can step-down into our outpatient level of care
- We can work in conjunction with previous treatment providers to assist in continuity of care
- If the client is out of state, we can refer to an outpatient provider near their location to provide continuity of care
What symptoms are not appropriate for your Residential Support Program?
If an active primary diagnosis taking precedence is out of our level of expertise, we may ask individuals to seek care for these conditions elsewhere. If it would be appropriate to return to our care (as determined by our team) this may be possible after treatment has been completed for referring diagnosis. These diagnoses include:
- Active addictions
- Active eating disorders
- Active suicidality
For those individuals who have received treatment for these conditions (i.e., are in recovery) and would like some continued support during their anxiety treatment, we have the ability to work with additional outpatient specialists (e.g., addictions counselors, eating disorder specialists, etc.) as needed.
Are my family members allowed to visit me in the Residential Support Program?
Families are invited to visit, share their experiences, and learn how to support the client in maintaining gains. Family treatment includes family therapy and/or other contact with our family therapist. Visitors are expected to follow all the program guidelines.
What should I bring (or not bring) if I am staying in the Residential Support Program?
- Washer/Dryer onsite for residents
- Laundry detergent provided for residents
- Bed linens, towels, and pillows are provided
- Personal care items
- Cell phone
- No telephones are available for residents
What is the food like if I am staying in the Residential Support Program?
- The residence has a full kitchen for prep and cooking
- Residents and staff decide on weekly dinners and take trips to the grocery store together
- Family style prepared dinners are provided
- Residents are welcome to opt out and prepare their own meals if preferred over staff meals
- Two times per week, residents and staff go to restaurant outing together (not required)
What do residents do for recreation?
Houston is the country’s third largest city, and there are many opportunities for recreation. Within a few miles of the clinic, there are museums, the Houston zoo, an outdoor theater, movie theaters, parks, and jogging trails. There are two scheduled recreational outings each week our residents can choose to attend. Residents meet each week to decide on outings for the upcoming week.
Is there an exercise facility on site?
The house does not have an exercise facility. However, there are several gyms in the area, and many will waive the initiation fee for individuals coming from out of town. In addition, there are a few places that offer bike rentals and several nearby walking/jogging trails.
Are there hotels nearby?
Sarah’s Bed & Breakfast Inn
941 Heights Blvd, Houston, TX 77008
4602 Katy Fwy, Houston, TX 7700
5820 Katy Fwy, Houston, TX 77007
Courtyard Houston Brookhollow
2504 N Loop W Fwy, Houston, TX 77092
SpringHill Suites Houston Brookhollow
2750 N Loop W, Houston, TX 77092